Engine Core Plug - Audi (N-011-903-10)

Order Processing

• Shipping costs are calculated at checkout based on the weight and dimensions of your order and your delivery location. Final shipping charges are displayed before payment is completed.
• In-stock orders ship within 24 hours (Monday–Friday).
• Orders placed on weekends will be processed the next business day.
• If a part must be ordered from the manufacturer, it typically arrives to us in 2–3 business days and will ship promptly once received.
• Most orders ship complete within 2–3 business days.
• Some manufacturer-sourced parts may take up to 5–6 business days to arrive and will ship immediately upon receipt.

Shipping Transit Times

• Ground shipments typically take 2–7 business days depending on your location.
• Overnight shipping may be available for an additional cost.

Oversized Shipments

• Oversized shipments may require additional shipping charges.
• You will be contacted prior to shipping for approval if additional charges apply.

Carrier & Delivery Notes

• We cannot guarantee transit times for ground or oversized shipments.
• Shipping carrier substitutions may be made at our discretion in an effort to reduce shipping costs.

International Shipping

• We do not ship internationally.

Backorders / Discontinued Parts

• If a part is placed on backorder or becomes discontinued, we will do our best to locate one for you as quickly as possible.

COD Orders

• We do not ship COD orders.

Please Note: Returns may be subject to a 20% restocking fee, and cancellations of special-ordered parts may be subject to a 20% cancellation fee. Details are below.

Returns

• Please contact us prior to returning any parts so we can assist you with the return process.
• A copy of the invoice must be included with the return.
• A 20% restocking fee may apply to all returned parts.
• Parts must be in resalable condition and returned in the original packaging.
• We cannot accept returns on used, installed, or tried parts.
• Electrical parts are not returnable.
• We reserve the right to refuse any return that does not meet these conditions.
• Return requests must be made within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled at any time prior to shipment.
• Once an order has shipped, it can no longer be cancelled.
• If the cancelled item was special ordered from the manufacturer, a 20% return fee may apply.